About Us...


Company Overview

Nancy Silverman & Associates is a consulting firm specializing in the retail industry’s technology segment. Established in 1992, NSA has assisted a wide range of internationally recognized companies in responding to complex challenges in the ever-changing retail environment. Whether embarking on a new venture or plotting a course for your established business, NSA can take you to the next level.

NSA's network of seasoned consultants provides executive - level operational, technical, analytical and managerial experience. Our expertise ranges from planning and inventory control to technical support and project management. Our services include warehouse logistics, retail systems, operations and e-commerce strategy.

In our three decades of experience in technology, we have developed close relationships with leading software vendors. We bring "fresh eyes" to difficult problems, providing independent evaluation and analysis, offering solutions and implementation. Our repeat business is a testament to our high standards and attention to detail.

NSA has assisted retailers in the following areas:

• Project management (PMI methodology)
  
• Requirement analysis and documentation (RFP)
  
• Enterprise retail systems implementation
  
• Multi-channel integration
  
• Store operational analysis
  
• System gap analysis
  
• Business analysis and reporting
  
• System interface development and integration
  
• Merchandise planning and allocation
  
• Price optimization
  
• Functional area system selection (merchandising, financials, etc.)
  
• Operational policies, and procedure analysis and documentation
  
• Application/procedure testing and quality assurance
  
• Retail-specific training programs
  
• Point-of-sale selection and implementation
  
• Warehouse and logistics
  
• PCI compliance
  

Mission Statement
The best people and the best practices matched with the inventive retailer will create an environment that fosters efficiency, productivity and profitability. As a leading retail systems-strategy consulting group, we strive to match the best team of retail professions to each individual project.

Our Methodology
As with most retail consultants, our approach begins with a project evaluation and an analysis of the needs of the company. From our analysis we identify your needs, outline the options available to accomplish your goals and help determine the best solution. 

Once the path is determined, we build a team. Based on the project scope, we evaluate our resources and select a team that will achieve the project goals and will match the temperament of the company. When our team is selected we meet with your team to introduce the individual players and establish a cohesive project group.  

Finally we develop a clearly formulated implementation plan, which serves as the development framework and guidelines for the project. The project plan includes timelines, additional resources, project phases, and participants. The plan is also structured so that the company is self-sufficient at the conclusion of the project. 

This method has proven successful in all types of project, regardless of scope. Implementing new retail systems, enterprise wide or area specific, or changing an existing system requires the same focus. We develop and deploy a project in the most efficient and cost-effective manner.

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